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I do what I hate

A few months ago, I wrote an article on how to come up with business ideas. I basically said to look at the world with a critical eye, and to keep track of everything that seems to suck. I still maintain that philosophy, and I recently discovered something about my "passions" in life: Everything I aspire to do is directly related to something that I dislike. I hate education, and I always have. School has never been a fun place for me. In elementary school, I was bored out of my mind. My 5th grade teacher discouraged me from my entrepreneurial pursuits. High school was more about dealing with girl drama than it was about learning meaningful things. By having spent more than 80% of my life suffering through these traumatic experiences, I've become interested in something that I've forever dreaded. While I'm yet to do anything super innovative to help the world of education, my past project internshipIN.com was a start in that direction. I realized that most of my learning came from working at a company, and so I spent my limited free time on helping students find real world internships. More recently, I decided that I hated accounting, I hated finance, and I hated money (although I enjoy the idea of having it). Managing finances is the one thing I despise most in building a company, and nothing stresses me out more than thinking about money. It's the root of all evil, it causes people to kill, it leads to people going to jail (think Madoff), and yet it's the biggest driving force behind every person's life aspirations. So I built a startup, Indinero.com, around the idea of making money suck less for businesses. It's something I plan on dedicating my career to. One of my friends in the investment world recently asked me why I'm building Indinero. After all, why would any young college student want to work on a finance startup? I think about my life as doing two primary things: Minimizing my risk, and minimizing my dissatisfaction with the world. This is an odd way to think about things, because most people think about their life in the opposite way. But I've come to realize that minus the shitty things that happen in life, I'm an optimally happy person. If I can remove the things that crush my soul, I'd be a happier person, and the world would theoretically be a better place. What would you rather do: Make the world a better place, or prevent it from sucking as bad as it does? I'd pick the latter, because it embraces the fact that the world is far from its optimal state. As my friend Manu told me, "make sure you're creating a painkiller instead of a vitamin." As I write this article, I'm suffering from the worst cold I've had in years. I'd pay anything to make this go away, and no cold medication has worked. So thinking about life from my current unhappy perspective, I see the world as a crappy place to live, and I'd be 10X happier if I simply wasn't unhappy. What a seemingly simple idea! Because think about it: during the happiest moments of your life, you probably didn't have anything special or unique that made you happy. But in each and every one of these happiest moments, you lacked the things that would otherwise drive you mad. This past summer was the happiest time of my life. I lived on ramen (literally), I shared a tiny Berkeley home with my team members at Indinero, and I was at the peak of my happiness despite my having zero material assets and close to zero fulfillment in my career. But I didn't have the two things that stress me out most: 1) school and 2) money issues. Between being on summer break and having $35k in the bank (and a startup that creates software that helped cure my finance concerns), I couldn't be happier. Or in more meaningful terms, I couldn't be happier with my life. I'm going to suggest the inverse of what Tony Hsieh from Zappos.com preaches. He's big on figuring out what makes you happy, and it was inspiring for me to see. But being honest with myself, I felt that it wasn't very satisfying because it just seemed too idealistic for even my liking. If you gave someone a week to think about what makes them happy, they still won't be able to give you the correct answer. People are generally bad at thinking of what makes them happy, so instead of focusing on happiness, I think it's much more practical to focus on unhappiness because it's much easier for us to identify and eliminate. Identifying sources of unhappiness is the easy part. Eliminating them is the difficult part. but it's what makes life seem more interesting. I think entrepreneurs are so fascinating because they first eliminate that point of dissatisfaction in their own life, then dedicate their remaining time to helping others eliminate it too. My mom is a prime example: growing up in a poor family, she had no choice but to wear her older brother's hand-me-downs. There's nothing more depressing than a teenage girl wearing her older brother's ugly clothing. So as a 13 year old, my mom designed and sewed her own clothing. Soon later, she started doing this for others. Fast forward a few decades, and it's the driving force behind her career and the jobs of hundreds of people. As pessimistic as it sounds, I think that identifying your sources of unhappiness is the most effective and honest way for you to live a better life. (and find ideas for your next company) What do you hate? How can you turn it into helping yourself and ultimately helping others? And that's the key to happiness.
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15 Comments

Jan 07, 2010
JDL said...
Remember, not everyone shares the same mindset as you. There are those quite literally unconcerned with money, besides having enough to satisfy basic needs. ;)
Jan 07, 2010
Rick said...
WOW...I actually thought that I was the only one out there that thought like that. Kinda nice to know I'm not...and I'm glad there's someone out there that actually took the time to write it down for everyone else :)
Jan 07, 2010
Katherine said...
I find this interesting because I had the complete opposite experience with my education. In primary, I was bored, so I enrolled in a GT outreach program with a local university. In fact, as a kid, I was mildly interested in entrepreneurship, so every Friday in fifth grade, a bunch of students would get bused to the university, and professors and specialized teachers would bring in local entrepreneurs for me to meet and work with on a jewelry resale business I created that year.

The high school that you describe--"more about dealing with girl drama than it was about learning meaningful things"--might describe a lot of traditional schools for some students, but there are a lot of non-traditional schools and programs (like Bard College at Simon's Rock, which, if I remember correctly, you attended) that are available to many students to varying degrees depending on whether they're public or private, funded extensively by the state, offer large scholarships, etc. Additionally, a lot of high schools, at least in suburbs and such, have partnerships with colleges and universities, as well as mentorship/internship classes and programs so that the experience that you describe can better coincide with traditional coursework. It's a much better option for students who don't have the money or family connections to meet and develop relationships with, for lack of a better word, higher-ranking businesspeople and workers in the community. And, with a high school's backing, students can also get mentorships and internships with people and companies that, for security purposes, they wouldn't have access to otherwise.

Admittedly, these programs are often (mostly?) inaccessible to students in urban or rural areas, but they also largely depend on students and parents being motivated enough and familiar enough with the education system to search for them. In many cases, they aren't widely marketed, and it may take a counselor or alumni for students to discover them.

At the same time, I dislike that you're willing to say that you hate education and always have. I don't think that education is what you hate so much as your personal experience with the education system. There are plenty of great schools and programs out there! What I hate, however, is that they're usually not widely available or accessible. Rather than try to discount education in general, try to look into these special programs that bridge the gap between your ideal education and the education that you received. They’re becoming more and more common! It’s fine to feel bitter about your experience with your K-12 schooling, but publicly complaining about it a few years after graduation might paint an inaccurate picture for students who have access to great opportunities through the education system and simply don’t know it. I sympathize with your pain—trust me!—but it’s important to be concise about your negative experiences rather than write off the entire education system.

Three guesses as to what my major is. Haha.

Jan 10, 2010
Gordon R. Vaughan said...
Jessica, it seems that you have those natural entrepreneur traits... not liking school (or being bored with it) and not wanting to bother with keeping track of the money are characteristics of so many successful entrepreneurs.

These types of entrepreneurs just find a need and fill it, and what they may lack in vision, they more than make up for in execution. It reminds me of a remark by Leonard Riggio, who bought Barnes & Noble and turned it into a retailing powerhouse. He said that if he had begun with a hardware store, he would have ended up starting Home Depot. The "what" wasn't so important to him.

Of course, it is for some folks, but most folks aren't visionaries, and they seem to do just fine anyway, as long as they train themselves to be alert to recognizing the needs (opportunities) all around them.

Jan 12, 2010
ian said...
iwillteachyoutoberich.com

that site and book changed the way i looked at personal finance, it might help you do what indinero does for business (if you haven't already figured it out on your own).

Jan 16, 2010
sunny said...
Wow, interesting. Your an admiration at what you've achieved. Im totally bored with educationm the part of University I enjoy is a sidecourse in japenese language, not my physics programme. I know I was made for business, However I'm not too sure how to go about it exactly,,,there's so many posibilities so it's all abit foggy right now. In response to your post, I'm an optimist unfortunatly. Although I'm going to try thinking your way for a week and see how it works out. I might become super depressed and hate everything though.
Jan 21, 2010
Tara 'missrogue' Hunt said...
Hey Jessica!

Great post and awesome outlook. I would say, however, it isn't that you are doing the opposite of what Tony talks about. I'd say you ARE achieving happiness for yourself and others - one of the steps towards the aspiration to happiness is removal of the barriers, which is essentially what you are talking about doing in your life and in your company.

I'm a big believer in removal of barriers. It's the founding principle to my current startup, too.

Jan 28, 2010
clive boulton said...
Learning new tricks from, Jess:

"What would you rather do: Make the world a better place, or prevent it from sucking as bad as it does?"

“make sure you’re creating a painkiller instead of a vitamin.”

Feb 19, 2010
Persis said...
Brilliant write up Jessica. I thought I was the only person in this blessed world that thought this way but its sooo comforting and reassuring to know that there is "one" honest person who feels so strongly about those things that cause her unhappiness to take it upon her to change it. Wish you all the very best in whatever you set out to achieve.
Apr 04, 2010
One Earthling Takes A Stand « Rena Ragimova said...
[...] because I got to talk to some of the organizers of the event, such as this brilliant young lady, Jessica Mah, the curator of TEDxBerkeley. So impressive. So down to earth. One incredible Earthling whom [...]
Apr 28, 2010
Bola Owoade said...
Great article and mindset also. Most great business ideas stem from eliminating pain. But one point of correction though. It's the LOVE of money that is the root of all evil not money. Ask yourself the question, are you evil because you have money? I don't think so. But when you love to the point of doing dodgy things for it (like Madoff) that's where the evil comes into it.
May 01, 2010
lee said...
Happiness is an inside job! Money doesn't bring it, family doesn't give it, success doesn't always allow it. But I think your on the right track in the elimination mode. Good for you. Nice article, thanks for pouring out a piece of your soul.

p.s. Ramen noodles aren't that bad, been there done that. As matter of fact it sounds good right now..hmmm

Thanks

Jul 15, 2010
steve said...
Every freaking day I'm thinking about what makes me happy and i still haven't figure it out yet. I totally hate freaking school even though i managed to get a B.S degree in CS, but it was allll pain! Thanks for the articles, it changes my perspective a little. I'm at the age where i really need to do something to make myself happy. Right now I just want to find ways to EARN MONEY! Hope it makes me a little happier because I'm broke as hell!
Oct 05, 2010
Jonas Campanelli said...
you are really a good webmaster, you have done a well job on this topic!
Jan 23, 2011
Samira Izadifar said...
How the hell are you this awesome? Age really is nothing but a number - I'm such a huge fan!

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